STORE POLICY

1. About Us

Sip Up is an online store offering high-quality drinkware and accessories. By using our website, you agree to the following terms and conditions.

​

2. Orders

• Orders can be placed 24/7 through our website.

• After placing your order, you’ll receive a confirmation via WhatsApp or phone.

• If an item is unavailable, we will contact you to suggest an alternative or cancel the item.

​

3. Payment

• We currently accept Cash on Delivery (COD) only.

• Please make sure to have the correct amount ready upon delivery.

​

4. Delivery

• We deliver across Lebanon within 2 business days.

• Delivery charges may vary depending on your location and will be communicated during checkout or confirmation.

​

5. Exchanges

• If you’re not satisfied with your item, you may request an exchange within 3 days of receiving it.

• Products must be unused, in their original packaging, and in resellable condition.

• Visit our Exchange Policy for full details.

​

6. Product Information

• We strive to display product images and details as accurately as possible.

• Slight variations in color or material may occur due to screen differences or manufacturing changes.

​

7. Privacy

• We respect your privacy and will never sell your personal information.

• Your details are used only to process your order and improve our service.

​

8. Intellectual Property

• All content on Sip up — including product images, logo, and text — belongs to us.

• You may not use or copy anything from our site without written permission.

​

9. Liability

• Sip up is not responsible for any misuse of our products or delays caused by external couriers.

• We reserve the right to cancel or refuse any order at our discretion.

​